Return Policy

We hope you love your Palladium Boots product, but if you’re not completely satisfied, you can return merchandise within 30 days of purchase.

Original shipping and handling fees are non-refundable.

 All products marked as "Final Sale" cannot be returned. Products marked as "Final Sale" are also non-refundable and not eligible for exchange.

 **Due to technical difficulties if you experience an "unexpected error" when attempting to complete your return, reach out to us at hello@palladiumboots.ca"** 

Only orders purchased online at www.palladiumboots.ca can be returned through this site.

Any Palladium merchandise purchased from an authorized retailer must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.

Start Your Return:

We offer convenient package-free returns with our partner ReturnBear. With kiosks conveniently located across Canada you won't have to print labels or re-pack your items. First, start your return online through our return portal and then just drop them off at a ReturnBear kiosk with your QR code and know that your problems are solved. If mail-in is easier, you can still do that too

CLICK HERE TO START YOUR RETURN