Return Policy

We hope you love your Palladium Boots product, but if you’re not completely satisfied, you can return merchandise within 30 days of purchase.

**Extended Return Policy for Holiday 2023. All purchases can be returned up 90 days after purchase date for holiday shopping. Returns are extended until January 31 2024.

 Original shipping and handling fees are non-refundable.

 All products marked as "Final Sale" cannot be returned. Products marked as "Final Sale" are also non-refundable and not eligible for exchange.

 Only orders purchased online at can be returned by mail to us at our warehouse.

 Any Palladium merchandise purchased from an authorized retailer must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.

Start Your Return:

We offer convenient package-free returns with our partner ReturnBear. With kiosks
conveniently located across Canada you won't have to print labels or re-pack your items. First, start your return online through our return portal and then just drop them off at a ReturnBear kiosk with your QR code and know that your problems are solved. If mail-in is easier, you can still do that too